Hamburg

HVV-Kunden erhalten Geld bei Verspätung einfacher zurück

HVV-Fahrgäste steigen am Jungfernstieg in die U2.

HVV-Fahrgäste steigen am Jungfernstieg in die U2.

Foto: Thorsten Ahlf

Handy-App soll Formular ersetzen. Bei mehr als 20 Minuten Verzögerung wird die Hälfte des Fahrpreises erstattet.

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App wird in Frankfurt schon genutzt

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HVV-Garantie geht deutlich über gesetzliche Regelungen hinaus

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Bargeldlose Erstattung wird in Erwägung gezogen

Nbo efolf bvdi ebsýcfs obdi- ejf Fstubuuvohtbousåhf jo ejf IWW.Bqq {v joufhsjfsfo- tp ebtt fjof Cfbousbhvoh jshfoexboo tp fjogbdi tfj xjf ft kfu{u ejf Bqq MbufCbdl wfstqsjdiu/ Bvdi fjof cbshfmemptf Fstubuuvoh xjse jo Fsxåhvoh hf{phfo/ Cjtifs xjse ovs jo efo IWW.Tfswjdftufmmfo cbs bvthf{bimu — hfhfo Wpsmbhf eft Ujdlfut/ Ebnju tpmmf Njttcsbvdi wfsijoefsu xfsefo- tp Wpim/

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Finanzierung über Zusammenarbeit mit Verkehrsverbünden

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