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Retouren müssen Porto kosten: Das fordern Wissenschaftler

Zalando-Pakete und Rücksendeschein: Bei Kleidung und Schuhen geht fast die Hälfte der Pakete zurück.

Zalando-Pakete und Rücksendeschein: Bei Kleidung und Schuhen geht fast die Hälfte der Pakete zurück.

Foto: imago/Christian Ohde

Jede sechste Bestellung von Amazon, Otto, Zalando und Co. wird zurückgeschickt – oft umsonst. Forscher sagen Retouren nun den Kampf an.

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Porto in Höhe von drei Euro würden 80 Millionen Retouren einsparen

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Zalando muss verbindliche Größenangaben machen, so die Forderung der Forscher

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